Responsible Purchasing

In the interest of rigorously maintaining the traceability of our ingredients and the sustainability of our supply chain, L’OCCITANE has a team dedicated to our relationships with producers.  Our formulas, inspired by the knowledge of nature, always have the utmost respect for the environment, avoiding any form of biopiracy.

To provide a recognized framework to our policy of business ethics, we adhere to the UN Global Pact and its ten principles in the fields of human rights, labor rights, environmental rights and the fight against corruption.

Sustainable Ingredients

The history of L’OCCITANE is intimately linked not only to the plants of Provence and the Mediterranean, but also the people who grow them. Our quality and traceability criteria are rigorous and demanding. We support local producers and we choose, when possible, certified, organic and/or P.D.O. ingredients. We give preference to small, integrated production networks. If a wild plant becomes overexploited, we set up controlled cultivation programmes. Finally, we work with all organisations at a regional level to help preserve endangered crops or to revive long-forgotten cultivations.


No Biopiracy

The patents registered by L'OCCITANE are based on therapeutic or cosmetic developments that are the result of research carried out by its internal research and development department. 

L’OCCITANE does not patent applications based on traditional knowledge (biopiracy), but it carries out new effectiveness tests and research into different blends of ingredients to meet beauty needs.  Its patents do not prevent another company from using the same plant. 

Ethical Business Practices

Since 2011, L’OCCITANE has formally embraced the core values and principles of the UN Global Compact in the areas of human rights, labor standards, environment and anti-corruption.

Sustainable Development

We try to limit environmental impacts of every aspect of our work, from the creation of our formulas to the development of our packaging, including production and distribution.  In order to continually reduce our environmental impact, we entered the certification process for ISO 14001.

Our employees and our boutiques take care of the environment by following instructions developed to encourage active participation of all in this regard.


L'OCCITANE has taken the following actions to reduce the environmental impact of its products:
• No phthalates in fragrances since 2005
• Gradual withdrawal of parabens
• The use of plant oils rather than mineral oils
• Limited use of silicones



L’OCCITANE has a charter for the eco-design of its packaging, focused on four goals:
• Reduce: the weight of packaging, the amount of wasted product, the environmental impact
• Recycle: preference for materials that are a product of the public waste disposal industry, design of packaging that allows consumers to separate the components
• Reuse: preference for materials that have already been recycled, such as in our eco-refills
• Control: the ecological commitment of our suppliers, the overall impact of our products on the planet by the establishment, life cycle assesment.

Our pioneer ranges in terms of eco-conception are Aromachologie and Verdon, which were chosen to lead the way for other collections.  The men’s Verdon range was launched in 2010 with the use of 100% recycled PET for its single-pack materials, marking a first for L’OCCITANE and an exception step for the cosmetics industry.  The development of eco-refills for shampoos and conditioners in the Aromachologie collection were next, followed by a series of eco-refills in several ranges.


Limiting the environmental impacts of its production sites is one of the major axes of L’OCCITANE’s environmental policy, with three objectives:
• Reduce our energy consumption
• Reduce our water usage and wastewater pollution
• Reduce the amount of waste produced while increasing the amount of waste recycled

Since 2002, efforts to improve the sorting of waste from the production site have continued to progress. By the end of 2010, 60% of waste tonnage was recycled.  When waste cannot be sorted, we encourage waste-to-energy options, where the waste is incinerated to produce energy.  In 2010, 90% of our waste was recovered, with the remaining 10% destined for landfill. Our objective is to further reduce – and eventually eliminate – waste going to landfill.


More than 1,000 people work at our industrial sites. Many initiatives have been taken to get employees involved in the efforts made to reduce our environmental impact.


The evaluation of our carbon footprint performed in 2011 allowed us to pinpoint the areas that needed improvement in the downstream logistics: a reduction in air transport and the filling of transport containers. A carbon reduction action plan, linked to downstream logistics, has been put in place to address these issues.


L’OCCITANE ensures that the materials used are environmentally friendly, such as paints, lime, minerals or lumber from sustainably managed forests.

Our stores are no longer lit exclusively by halogen spotlights, but with iodide lamps and LEDs. The units in the new-concept stores are also lit by LEDs or compact fluorescent lamps, which allow for up to 40% energy savings on lighting.