My delivery




01. How much does delivery cost and how long does it take?
02. Which carrier do you use to send your parcels?
03. Can I track my order?
04. Can I ship my order to another country?



01. How much does delivery cost and how long does it take?

All our products are sent from Finland.

Our delivery options: 

Standard delivery with Matkahuolto:
We offer free standard shipping on all orders above 50€. Standard delivery cost is 6 € for orders below 50€. We try to send orders on weekdays within 24 hours and are usually delivered to the pickup point within 2-4 business days.

Home Delviery with  Matkahuolto:
Home delivery for 8€ or free of charge when ordering above 80€. 
Home delivery takes approximately 1-3 weekdays and Matkahuolto will contact the customer one day before the delivery day to agree the timing of delivery. 

Click & Collect: 
Free delivery with click & collect. Order online and pick up in one of our stores withing 4 hours. 

L'Occitane is not responsible for delays caused by unforeseen changes from outside. Your package is stored on the pick-up point for 14 days from the date of arrival.



02. Which carrier do you use to send your parcels?

We send all orders with Matkahuolto..


03. Can I track my order?

You can follow your shipment on Matkahuolto web site following this link: https://www.matkahuolto.fi/seuranta. You will receive an sms or email when your order has arrived to the pick up point.


04. Can I ship my order to another country?

We are sorry to inform you that we are unable to deliver to addresses outside of Finland.

To place an order for delivery to another country, we invite you visit our international website where you will find a full list of the countries L’Occitane is available.